Over 97% of our customers would use us again. Our customers opinion matters to us and we are constantly asking for feedback from so we can deliver the perfect service.
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Raj was my account manager and he talked me through all the options before i ordered. It was the first time I'd ordered something like this so he was very patient. When I sent in the wording of what I wanted printed on the shirt they really helped with suggestions of how to format it (and it looked much better than what I had sent them!). I got mock ups to approve before the final print, it arrived on time (despite being a late order) and was left in a safe place as we discussed. Shirt was a year 6 leaving present for a teacher, he was very happy.
The team at shirtworks were really helpful and went the extra mile to make sure we had out delivery on time despite a really short lead time. We were delighted with our T shirts and tote bags which are very good quality and we started selling within hours of collection.
I can't fault the service! Easy from start to finish. The quote system is intuitive; it's no hassle to edit or get new quotes whenever you like (rather than having to contact the company every time you want to make a change). Alistair was helpful and communicative without being overbearing. When one of the shirts failed Shirtworks' in-house quality control and it didn't make it into the box by the time I came to pick it up, they sent me the replacement by free next day delivery.
It was my first time printing t-shirts, and I have to say I am impressed with fantastic customer service. Alastair was very accommodating in advising me what worked and didn't work during the printing process so that I get the best result. Definitely will be using them in the future. Thank you for your hard work.
I have nothing but great things to say about working with Shirtworks. I wanted designs created to a fast turnaround and had an issue with using Paypal which made everything far more stressful but Shirtworks did everything in their capacity to get the order in on time. At one stage *** was contacting me daily with info, sent many revised quotes, offering alternative tshirts to fit within budget, provided a discount because we were ordering 200 t-shirts, made sure that designs were properly positioned to make text the focus, and the prints we received were great quality. I would definitely recommend them to others.
Fantastic service from the moment our order was placed until delivery. They were a bit behind schedule so our order was going to be late getting to us but when Arron found out we needed it urgently for a photoshoot, he managed to get it to us that very day. Fabulous Service.
I was very satisfied with the service you provided. I think your website could be easier to use to filter the types of shirts required, but then compared to some of your competition your website is streets ahead. Customer support was exemplary. Luciana & Oana did a fantastic job of generating the t-shirts we were looking for. I will be recommending you to others for the service but mainly for the fact that you are one of the only printers who offer fair wear clothing.
Absolutely thrilled with the service and product. I had multiple questions and needed assistance placing the order, ended up ringing the office about 5 times in a row and each time spoke to a very patient and helpful staff member. Absolutely thrilled with the t-shirts, they look fantastic! I have already recommended shirt works to a friend whose looking for a bulk order on t-shirts for his podcast. Delighted that you offer ethical, fair-trade, climate neutral garments. The also arrived a day early which was great! Thank you!
Everything was excellent. Very smooth order process and helpful assistance from ***. Fast production and invoicing, for which I was grateful. In the online designing I was able to upload artwork easily but couldn't see how to insert a text box, but *** was able to do this for me later. Many thanks for the great service!